Privacy Policy

Last Updated: 3/26/2024

Thank you for visiting the website of Bay Area Clinical Associates located at www.baca.org. At BACA, we value your privacy and are committed to protecting your personal information. This Privacy Notice Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us through our website. By using our website, you consent to the practices described in this Privacy Notice Policy.

Information We Collect

Personal Information

When you visit our website, we may collect certain personally identifiable information (“Personal Information”) that you voluntarily provide to us. This may include, but is not limited to, your name, contact and demographic information (such as email address and phone number), date of birth, gender, payment and insurance information and any other information you choose to provide us through our contact forms or online communication channels. You will be asked to provide an electronic signature for the information submitted.

Non-Personal Information

In addition to Personal Information, we collect the following data:

We may also collect non-personally identifiable information (“Non-Personal Information”) about your visit to our website. We collect this information through the use of cookies and similar technologies. This may include:

IP address, browser type, operating system, network, device information, and other technical details.
Aggregate website usage metrics such as total number of visitors, pages viewed, and usage patterns (e.g. clicks, internal links, scrolling, timestamps) within the Website, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, device information such as device settings, user preferences, and unique device identifiers, and other diagnostic data.
Web pages you visited prior to coming to this website

Use of Information

Bay Area Clinical Associates collects your information when you Subscribe to our newsletter (volunteered email address) and when you submit your information to our contact form through Jotform.

Personal information

We may use the Personal Information you provide to us for the following purposes:

To respond to your inquiries and provide you with the information or services you request.
To communicate with you about appointments, treatment options, and other relevant information.
To personalize your experience on our website and improve our services.
To send you newsletters, updates, and promotional materials if you have opted to receive them.
To comply with legal obligations and enforce our rights.

Non-Personal Information

We may use Non-Personal Information for various purposes, including:
- Analyzing trends and statistics to improve our website and services.
- Enhancing website security and preventing fraud.
- Customizing and optimizing website content and layout.
- Understanding user preferences and behavior.
To learn about site traffic and activity.
- Comply with legal requirements to disclose information to authorities only when required to do so.

Disclosure of Information

Service Providers

We may engage third-party service providers to perform various functions on our behalf. These service providers may have access to your Personal Information only to the extent necessary to perform their services for us and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your Personal Information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

Protection of Rights

We may disclose your Personal Information to protect and defend our rights, property, or safety, as well as those of our users or third parties.
The California Consumer Privacy Act (CCPA) provides California residents with five core rights to data privacy and autonomy:
- The right to know about the personal information a business collects about them and how it is used and shared
- The right to delete personal information collected from them (with some exceptions)
- The right to opt-out of the sale of their personal information; and
- The right to non-discrimination for exercising their CCPA rights.
- For more information, visit CCPA.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect certain information automatically. Cookies are small text files that are stored on your device when you visit a website. We use cookies to improve website functionality, analyze website usage, and personalize content.

By using our website, you consent to the placement of cookies on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may impact your ability to use certain features of our website.

When you visit our website, we may collect information from you automatically through cookies.

These functional and required cookies are always used, which allows our hosting platform to serve this website to you securely.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Examples of cookies we use:

First-Party Cookies

Advertisement attribution for services such as Facebook Pixel;
Analytics and session data for services such as Google Tag Manager, Google Analytics, and LinkedIn;
User interaction tracking for users who engage with Jotform Forms

Third-Party Cookies

Advertisement attribution for services such as Google Pixel, LinkedIn Pixel, and Facebook Pixel
Functional cookies for LinkedIn user interaction and sharing and YouTube video playback functionality

How to manage your cookies.

You can manage cookies by clicking the link at the bottom of the page. Your options will be to accept, decline or modify your cookie settings. Please note that some of our website features may not function properly as a result.

Accessibility

At BACA, we are committed to ensuring that our website, www.baca.org, is accessible to all individuals, including those with disabilities. We strive to provide a user-friendly experience for all visitors and aim to comply with applicable accessibility standards.

Accessibility Features

Alternative Text: We aim to provide alternative text descriptions for all meaningful images on our website to ensure that individuals using assistive technologies can understand the content.
Keyboard Navigation: Our website is designed to be navigable using a keyboard alone, enabling users who rely on keyboard navigation to access all features and functionalities.
Clear Structure and Headings: We structure our web pages with clear headings and subheadings to facilitate easy navigation and comprehension for all users.
Consistent Design: We maintain a consistent and predictable design throughout our website to aid users in understanding and interacting with the content.
Accessibility Audit: We regularly conduct accessibility audits of our website to identify and address any accessibility issues that may arise.
Continuous Improvement: We are committed to making continuous improvements to ensure that our website meets or exceeds the accessibility standards.
If you encounter any accessibility barriers or have any suggestions to enhance the accessibility of our website, please contact us using the information listed at the end of this page. We appreciate your feedback as we strive to improve the accessibility and usability of our website.

Security

We have implemented reasonable security measures to protect the Personal Information we collect and maintain. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

How do we store your data?

BACA will keep your information for newsletters indefinitely. You have the right to unsubscribe at any time. You may unsubscribe by clicking the link at the bottom of the email.
BACA securely stores your information on AdvancedMD, our Electronic Health Record
BACA will keep your electronic mental health record for a minimum of seven years using AdvancedMD.
BACA will keep your information for newsletters indefinitely. If you unsubscribe, your information will be automatically deleted from mailchimp

Children’s Privacy

Protecting the privacy of children is important to us. Our website is not intended for use by individuals under the age of 18 without parental or guardian consent. If we become aware that we have collected Personal Information from a child without verifiable parental consent, we will take steps to delete it.

Company does not knowingly or intentionally collect personal information through the Site from children under thirteen (13) years of age. If you are under 18 years of age, do not attempt to register for or use any of our Services, including our Site, do not provide us any personal information about yourself unless you have the requisite parental consent. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with personal information, please contact us as described below. If we become aware that a minor has provided us personal information or otherwise used our Services in violation of the Policy, we will take steps to remove that information.

To request the removal of information about a minor from this Site, parents or guardians may submit a request to one of the following sources with the subject line “Removal of Minor Information.” Such requests must come from the minor’s parents or guardian; minors may not submit information to us via the contact information listed at the end of this page. Your submission by mail or email should include the following information:

The nature of your request;
The identity of the content or information to be removed;
Whether such content or information is found on the site;
The location on content or information on the site (e.g., providing the url for the specific web page the content or information is found on);
That the request is related to the “removal of minor information;”
Your name, street address, city, state, zip code, and e-mail address; and
Whether you prefer to receive a response to your request by mail or e-mail.
Company will not accept any Request for Removal of Minor Information via telephone or facsimile.

Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Notice Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party websites you visit.

BACA may provide links to other websites. Our privacy notice only applies to BACA website. If you leave our website, please be sure to review the privacy policies.

Changes to this Privacy Notice Policy

We may update this Privacy Notice Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date at the top of this page. We encourage you to review this Privacy Notice Policy periodically to stay informed about how we protect your privacy.